Created for your safety, security, and peace of mind!
At GotStubs our customers deserve more than just the tickets they order. We believe in helpful assistance from search to purchase. That is why we are proud to be a partner with a full-service customer care provider. If you have any questions, you can email us any time at Ticket Support Customer Service.
Safe and Secure Transactions
At gotStubs we use recognized industry standards when it comes to privacy and security. We want to ensure that all your transactions and information are secure and safe. With our safeguard guarantee you can always use our website with peace of mind knowing your transactions are in good hands.
All Tickets Will Be Delivered Prior To Event
Many of our customers purchase tickets last minute, from venues in other cities and right as tickets go on sale. No matter what the situation we understand that delivering tickets to you requires top notch communication and coordinating in a timely manner. Our guarantee to you is we will deliver your tickets to you on time for the event, or your will receive a full refund. Regardless if delivered by mail or digital ticketing, we will make sure you have your tickets in hand for your next adventure.
Cancelled events
If an event is canceled and there is not rescheduled date, you will receive a full refund of the purchase price. This is including delivery charges, less possible restocking fees, or credit for use on a future purchase, as determined at gotStubs lone discretion. If something is rescheduled, a new ticket will be issued for the new date and time.
All tickets Are Guaranteed Authentic and Valid
Part of our mission at gotStubs is ensuring that there isn’t any fear in purchasing tickets online. gotStubs.com is only partnered with licensed, certified, and professional ticket resellers. We thoroughly evaluate all of our partners and we guarantee your tickets to be valid and authentic, or your money back, 100% guaranteed!
Order Accuracy
We work very closely with our ticket resellers with every order, and we guarantee that the tickets you receive are identical, comparable (in the case of a rained out or postponed show) or better than the ones you purchased. If you are not met with these standards we will refund your purchase, 100% guaranteed.
GotStubs is dedicated to having an exceptional track record and are committed to outstanding customer service. In the rare event that your order does not reflect the dedication described above or otherwise, we will work vigorously on your behalf to resolve any issues leading up to your event, or if necessary, provide you with compensation if there was an issue on our, or our partners end. It is our mission to deliver the tickets you request for all of your favorite events, and it is our sole goal to help you throughout the entire process.
Sincerely,
The gotStubs.com Family
